FREQUENTLY ASKED QUESTIONS
Yes, absolutely. We take great care to ensure that all product images on HiPLUS are accurate representations of the items you will receive. What you see is exactly what you get.
We want you to love your purchase! If you are not completely satisfied, you may return your item within 30 days of receiving it.
To start a return, simply email us at [support@hiplus.com] with your order number. Please ensure the item is unused, in its original packaging, and in the same condition as you received it. Once we receive your return, we will process your refund or exchange.
Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.
Yes, in most cases! We regularly restock our popular items.
If an item you want is currently out of stock, we recommend clicking the "Notify Me When Available" button on the product page and entering your email address. You will be the first to know as soon as it's back in stock!
We ship worldwide! 🌍
We are proud to offer international shipping to most countries around the globe. Whether you are in North America, Europe, Australia, or Asia, we can deliver to your doorstep.
Please note: There are a few remote locations we may not be able to ship to. If you cannot find your country at checkout, please contact our support team.
